Home  /  privacy policy
Minds behind great delivery

OUR PRIVACY POLICY

Paramount Global Logistics understands the importance of protecting the privacy of OUR users. The information collected is used to market and improve the services we and our subsidiaries offer, to improve the web site content, and to contact you with updates to the web site or for other marketing purposes.

1. What information does Paramount Global Logistics capture about visitors to its web site?

Our web server uses an extended log file format which captures: date and time of visit, referring address (location from which a visitor comes to our server), type of Internet browser, and visitor's IP address (Each computer that connects to the Internet is assigned a unique number, an IP address, for identification purposes). The log file does not capture a visitor's email address.

2. Does Paramount Global Logistics ask for personal information?

Several areas of Paramount Global Logistics ask for personal information. They include: Online Account Registration, features of Manage My Account, and registration pages for Ship Manager, Ship Manager Lite, Global Trade Manager. This list may be expanded without notice. In the event that it is expanded, additional information may be required. In these areas, your name, address, email address, billing information, and business profile are requested. This information is collected to help us further develop our services, to provide you access to valuable FedEx Internet-based information and services, and to bill you for those services if you elect to use them.

3. How does Paramount Global Logistics use the information?

The information collected through this site helps us identify the type of web site content our customers value most. We use this information to market and improve the web site and our services. We also use this information to send you email notifications about updates to the web site, and to contact you by other means for marketing and other purposes. Our policy is to not give, sell or otherwise distribute the information collected through this site to third parties outside of Paramount Global Logistics and its subsidiaries (unless required by law); provided, however, in some cases we may use suppliers to assist us in collecting, using or otherwise processing for our benefit the information obtained through this site. Our practice is to require our suppliers to conduct such activities consistent with this policy and our requirements.

4. What is a cookie?

A cookie is a series of data characters that, when programmed into a web site, is placed by the web server into the browser's application folder on your computer. Once placed onto your machine, the cookie will allow the web site to "recognize" you as a unique individual.

5. Does Paramount Global Logistics use cookies?

Cookies are used to achieve two goals. The first is to provide Paramount Global Logistics with the capability to personalize information for certain segments of its customer base. Secondly, in some instances, cookies are used to allow FedEx the opportunity to associate individual customers with their information profiles. For example, through the use of cookies, Paramount Global Logistics Login can "remember" your user ID when you login to the Ship Manager at Paramount Global Logistics on your computer.

6. Can cookies be removed from my hard drive?

Yes, cookies can be removed from your hard drive. Also, depending on what type of web browser and what browser version you are using, you may be able to change the properties on your cookie file so that cookies are not used or saved. Please check with your browser provider for more information on removing cookies.

7. How do I contact FedEx?

Our Local address can be found on the Customer Support page here. We can be reached via email at support@pargloballogistic.com or by telephone at numbers found on the Customer Support page here.